Lay-by terms

Lay-By Terms and Conditions

iCell Gadgets Lay-By Terms and Conditions

• Eligibility: The iCell Gadgets lay-by program is available to all customers, with no credit checks required. Customers must be 18 years or older to enter a lay-by agreement.

• Deposit: A non-negotiable deposit of 10-20% of the item’s purchase price is required to secure the lay-by. The deposit must be paid at the time of initiating the lay-by, either in-store (Windhoek, Ongwediva, Otjiwarongo, Walvis Bay, Rundu, or Katima Mulilo) or online at icellgadgetsnamibia.com.

• Payment Plan:

The remaining balance is payable in regular installments over a period of 3 to 7 months, as agreed upon at the time of purchase. Customers may choose weekly or monthly payments, made via in-store visits, online transfers, or direct bank payments.

No interest or additional fees will be charged, provided payments are made on time.

• Payment Schedule: Customers must adhere to the agreed payment schedule. Late payments may result in additional fees or cancellation of the lay-by agreement, as outlined below.

• Cancellation and Refunds:

• If a customer cancels the lay-by before completion, 70% of the paid deposit and partial payments may be refunded, subject to iCell Gadgets’ discretion and applicable Namibian consumer laws.

• Non-payment for 30 consecutive days may result in cancellation Bacteria of the lay-by, with the customer forfeiting the deposit and any payments made, unless otherwise agreed.

• Stock Reservation:

• iCell Gadgets will reserve the selected item for the duration of the lay-by period, subject to stock availability. Customers are advised to confirm availability with our team at the time of initiating the lay-by.

• If an item becomes unavailable during the lay-by period, iCell Gadgets will offer a comparable alternative or a full refund of payments made.

• Collection or Delivery:

• The item will be available for collection or delivery (if applicable) once the final payment is received and the balance is fully paid.

• Customers must collect their item within 14 days of final payment, or additional storage fees may apply.

• Warranty:

• Products purchased through the lay-by program are subject to the same warranty terms as standard purchases. Customers should inquire about warranty details at the time of initiating the lay-by.

• Trade-In Program:

• Customers may opt to trade in an old device to offset the cost of the lay-by purchase. The trade-in value will be determined by iCell Gadgets at the time of evaluation.

• Contact Information:

For inquiries or assistance, contact iCell Gadgets at +264 81 275 8827 or info@icellgadgetsnamibia.com, or visit one of our stores in Windhoek, Ongwediva, Otjiwarongo, Walvis Bay, Rundu, or Katima Mulilo.

• Compliance with Laws: These terms are governed by the laws of Namibia. iCell Gadgets reserves the right to modify these terms, with notice provided to customers via email or the website.

Acceptance: By initiating a lay-by agreement, you confirm that you have read, understood, and agree to be bound by these terms and conditions.